Contact Us
Contact the Solar & Battery Guide editorial team with questions, corrections, tips or privacy requests. We reply within 3 business days.
We welcome questions, corrections, story ideas and feedback from readers. The fastest way to reach us is the form on this page or email at Please use the contact form..
What to contact us about
- Corrections. If a fact, number, link or calculation looks wrong, tell us. Include the page address and what you think is incorrect, with a source if you have one. Our corrections policy explains what happens next.
- Questions about a guide or calculator. If something is unclear, we want to know. Reader questions often become new sections or new guides.
- Rule changes. If your utility, state or city changed a solar program, rebate or tariff, send us the official link so we can check it.
- Privacy requests. Ask what we hold about you, ask us to delete it, or unsubscribe from the newsletter. See our privacy policy and do not sell or share page.
- Accessibility problems. If any part of the site is hard to use with your device or assistive technology, our accessibility statement explains how we fix it.
What we can't help with
We are an independent publication, not an installer, lender or advisor. We cannot:
- review or approve your personal quote or contract;
- recommend a specific installer or lender;
- give financial, tax, legal or engineering advice for your situation;
- connect you with sales companies, because we take no referral fees.
For those needs, talk to a licensed installer, a tax professional or an attorney. If you think a seller misled you, you can report it to the Federal Trade Commission (opens in a new tab) and your state attorney general.
For companies and press
Installers, manufacturers, lenders and agencies can send factual corrections about their own programs. We verify them against primary sources before changing anything. We do not accept paid placements, sponsored articles or referral arrangements, and there is no advertising on the site at this time.
How we handle your message
When you use the contact form, it sends your name, email address, chosen topic, message and the site language to our server, which forwards it to our team inbox. We use that information only to read and answer your message and to fix any issue you report. We do not add you to the newsletter unless you sign up separately, and we do not sell or share your details. Our privacy policy has the details.
Response time
We read messages on US business days and aim to reply within 3 business days. Corrections of factual errors and privacy requests take priority. If you do not hear back, check your spam folder or email us directly.
Languages
You can write to us in English, Spanish or Simplified Chinese.
Frequently asked questions
How quickly will you reply?
We read messages on US business days and aim to reply within 3 business days. Corrections and privacy requests are handled first.
Can you review my solar quote or contract?
We cannot give personal financial, legal, tax or engineering advice, so we do not review individual quotes or contracts. We can point you to guides and calculators that help you check price per watt, savings assumptions and contract terms yourself.
Can installers or lenders pay to be featured?
No. We do not accept payment for coverage and we take no referral fees. Companies may send factual corrections about their own programs, which we verify against primary sources like any other tip.
Where does my contact form message go?
The form sends your message to our server, which forwards it to our team inbox. We use your details only to reply and keep messages only as long as needed to handle your request, as described in our privacy policy.
Can I write in Spanish or Chinese?
Yes. You can write to us in English, Spanish or Simplified Chinese, and we will reply in the language you use.